Privacy Policy

Last updated: September 28, 2025

Reviora respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

We collect the following types of personal data:

User Input: Any text or data you provide when interacting with our services.

Contact Information: Such as your name, email address, and phone number.

Payment Details: Information necessary to process transactions securely.

2. How We Use Your Information

We process personal data for the following purposes:

To provide and deliver our services.

To support customers and respond to inquiries.

To improve and maintain our AI-powered services.

To comply with legal and regulatory obligations.

For marketing communications (with your right to opt-out at any time).

3. Third-Party Services

We use trusted third-party service providers to operate our business. These include:

GoHighLevel – CRM and customer engagement.

Manus – Business operations and workflow support.

OpenAI – Underlying AI model provider (may process user inputs to deliver results).

Google Workspace – Business email and productivity tools.

These providers may process personal data on our behalf in accordance with their own privacy policies.

4. Data Retention

We retain your personal data for as long as your account is active. When you request account deletion, we securely delete your data, unless retention is required by law.

5. Your Rights

You have the following rights regarding your personal data:

Access & Deletion: You may request a copy of your personal data or ask us to delete it.

Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails.

To exercise these rights, contact us at [email protected].

6. Security Measures

We use industry-standard security measures to protect your data, including encryption, secure storage, and access controls. While no system is completely secure, we take reasonable steps to safeguard your information.

7. International Data Transfers

We do not share or transfer your personal data outside of Canada.

8. AI Data Handling

Reviora itself does not use customer data to train AI models.

However, OpenAI, which powers certain features of our services, may process data you provide in accordance with its own policies.

Reviora does not engage in automated decision-making that has legal or significant effects on users.

9. Children’s Privacy

Our services are not directed at children under the age of 13 (or the relevant minimum age in your jurisdiction). We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the “Last updated” date at the top of this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Reviora
Vancouver
British Columbia, Canada
[email protected]